About Us
At Merion, we provide dependable back-office operations for property owners and managers who demand precision. Specializing in Appfolio, Yardi, and Buildium, we take ownership of essential administrative and operational tasks, ensuring efficient, accurate results that free your team to focus on higher-level priorities.
Our work is process-driven and quality-controlled, designed to fit seamlessly into your existing workflows—without the need to manage additional staff.
With Merion, you don’t just save time on tasks. You gain a trusted operations partner focused on consistency and efficiency.
Services
Comprehensive Virtual Support to Keep Your Business Organized and Productive
Lease Setup & Prospective Tenant Support
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Post listings and manage property marketing
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Communicate with prospective tenants and schedule showings
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Track, review, and filter applications
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Prepare, review, upload, and organize standardized lease documents (leases, addenda, promissory notes, HAP contracts, etc.)
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Process move-ins and enter recurring charges and lease data in systems
Ongoing Lease Administration
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Prepare, review, upload, and organize renewal, non-renewal, and rent increase documentation
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Update lease dates and charges accurately
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Maintain organized and current tenant records
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Conduct rent roll reviews and audits
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Identify ledger discrepancies and delinquencies
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Process move outs
Tenant Communications
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Manage phone calls and emails
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Process maintenance requests
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Escalate urgent issues according to client protocols
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Maintain organized records and provides clear, actionable reports
Step 1 - Book A Consultation
We begin with a focused conversation to understand your operations, priorities, and the level of support you require.
Step 2 - Streamlined Onboarding
We learn your processes and generate tailored procedures and communication channels to integrate seamlessly into your workflow.
Step 3 - Continuous Support
We operate as a trusted extension of your team, ensuring accountability and quality at all times.
How It Works
Why Merion?
A Higher Standard of Virtual Support.
A Boutique, Client-First Agency
We’re not a large, faceless operation. When you work with Merion, you work with real people who know you, understand your business, and stay involved at every step.
Hand-Selected Talent
Our team is carefully vetted for professionalism, communication skills, and attention to detail. Only a small percentage meet our standards.
Reliable Performance
We operate as a trusted extension of your team, backed by systems that maintain accuracy, organization, and accountability. We treat your work as if it were our own, because to us, it is.
Contact Us
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